Support

If you are having any web browsing or video viewing difficulties that are not covered in the below topics please feel free to contact us for assistance.

Contact our Support Department

330-629-8230

814-653-2760

703-961-9250 ext. 232
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Browsers

* Please have the current version of your browser.

TV World Wide videos are delivered in two different formats.

* Please have the latest version of the appropriate video codec installed.

Internet Connection

* A broadband connection with 500+ Kbps for continuous playback.

Vist www.speedtest.com to test your internet connection speed - FREE!

Supported Devices

     -  Mac Desktops / Laptops with OS X or greater.
      
     -  PC's with a Operation system that uses a supported browser and has Flash or windows media codec's

     -  Android phones with flash and a supported browser
 
     -  Other devices running a supported browser with flash or windows media support

Not Currently Supported Devices

* Devices that do not play flash or windows media or run a supported browser.
   
     -  iPhone
      
     -  iPad

Audio

Display Properties

* We recommend that you adjust your screen size to 1024x768 or larger.